We love our products and hope you do too! If you’re not completely satisfied with your Soybu.com purchase, we’re here to help.
1. Circle the item(s) you’re returning on the packing list included in your shipment. Can’t find the packing list? Don’t worry, just include the following information in the box with your items:
2. Please tell us why you’re returning the item(s) so we can share your feedback with our design team.
3. Attach the prepaid shipping label to the box and send it on its way! Your refund will be processed within 5-7 business days from the date we receive the item(s). Please allow 1-2 weeks for the refund to appear on your credit card.
For items purchased at Dallas Love Field Airport or Dallas/Fort Worth Airport, please follow these return instructions.